Frequently asked questions
Do I have to use Brightwheel?
Yes, everyone signed up with Camp NBCC is responsible for also registering with Brightwheel. We will send out important information through the Brightwheel Messages. All payments, as well as check in and check out is also done through Brightwheel. We highly recommend downloading the Brightwheel App.
Do I have to sign up for auto-pay?
Do I have to pay full price if my camper misses one or multiple days during the week?
Yes, weekly tuition is still required. We do not offer a daily rate. However, if your camper misses an entire week due to illness or unforeseen issues, you can email email@example.com and use a vacation week if you have some available within your contract.
Are camp shirts required for field trips?
Yes, camp shirts are required for safety purposes all field trips during the summer and full day camps. Camp shirts can be purchased from the front desk.
Are you open on school holidays?
We are open for most school holidays and teacher workdays. If you have a question about a specific holiday you can contact your site's director for specific holidays.
Do you have structured homework time during After-School Camp?
Yes, we schedule one hour for the children to do their homework. We we work to help get homework completed neatly and correctly. With a variety of homework assignments in a variety of schools, we encourage parents to give the site a weekly schedule of their camper’s assignments and encourage open communication regarding homework.