Question 1

Do I have to use Brightwheel?

Accepted Answer

Yes, everyone signed up with Camp NBCC is responsible for also registering with Brightwheel. We will send out important information through the Brightwheel Messages. All payments, as well as check in and check out is also done through Brightwheel. We highly recommend downloading the Brightwheel App.

Question 2

Do I have to be signed up for auto-pay?

Accepted Answer

Yes, all of our contracts require all families to be signed up for autopay. For questions regarding payments, please email campnbcc@campbilling.com
 
*If your child is enrolled in our summer camp for drop-in then you are not contractually bound, and therefore do not need to sign up for auto-pay*

Question 3

Do I have to pay full price if my camper misses one or multiple days during the week?

Accepted Answer

Yes, weekly tuition is still required. We do not offer a daily rate. However, if your camper misses an entire week due to illness or unforeseen issues, you can email campnbcc@campbilling.com and use a vacation week if you have some available within your contract.

Question 4

Are camp shirts required for field trips?

Accepted Answer

Yes, camp shirts are required for safety purposes on all field trips during the summer and full day camps. Camp shirts can be purchased from the front desk.

Question 5

Are you open on school holidays?

Accepted Answer

We are open for most school holidays and teacher workdays. If you have a question about a specific holiday you can contact your site's director.

Question 6

Do you have structured homework time during After-School Camp?

Accepted Answer

Yes, we schedule one hour for the students to do their homework. Our counselors work to help get homework completed neatly and correctly. 
 
With a variety of homework assignments in a variety of schools, we encourage parents to give the site a weekly schedule of their camper’s assignments and encourage open communication regarding homework.

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